NetWise Internal Wiki¶
This wiki is organised around four questions. Start from whichever one matches what you need right now — every page links back here, so you can't get lost.
Platform — "how does it work?"¶
Explanations of how NetWise's systems fit together: the V3 platform, Cloudflare, Flexmail, domains, infrastructure, and other systems we depend on. Read here when you need to understand a system, not operate it.
SOPs — "how do I do X?"¶
Step-by-step procedures for routine tasks, organised by the same system areas as Platform. Read here when you have a specific job to do and want the exact steps.
Troubleshooting — "it's broken"¶
Diagnosis and recovery steps for when something has gone wrong, organised by system area. Read here when you're responding to an incident, not planning one.
Reference — "give me a fact"¶
Lookup tables, not prose: URLs, infrastructure details, configuration values, plugin lists, service accounts. Organised by artifact type rather than topic, because you usually know what kind of fact you need (a URL, a setting) before you know which system it belongs to.
Sections above with no link yet have no content in the wiki. Add pages under docs/, then wire them into mkdocs.yml's nav and into this page.